How To Fix Quickbooks Error 3371?

Written by: Editorial Team

Published on: October 11, 2021

QuickBooks is the incomparable software that has dominated the accounting industry for some decades. This software has embarked on its presence across the world and has transformed the way people carry out accounting activities. QuickBooks is the pioneer in accounting solutions for entrepreneurs across the globe and is spreading like wildfire whenever it comes to manage bookkeeping and accounting activities. But everything has pros and cons; QuickBooks is not entirely free from technical errors.


Technical bugs are pretty standard, and every error has the error message or code assigned, making it easy for users to carry out some effective measures. One critical error is QuickBooks error 3371, status code 11118. Whenever you activate or open QuickBooks Desktop, you might observe some error messages that indicate these error codes.

What Is QuickBooks Error 3371 Code? 

When the user of QuickBooks reconfigures the desktop or setup the file of QuickBooks for the very first time, in such a case, it is possible to encounter error code 3371. Another reason for this error is the damage of the Entitlement DataStore. ECML file that consists of license properties of the Quickbooks. This error can appear with different error messages such as -

StatusCode - 11118]: QuickBooks can not load the license data that damaged or missing files may cause. Note the errors and type the following in the browser window for troubleshooting steps.

  • Could Not Initialize Properties of License. Error 3371
  • Could Not Initialize Properties of License. [Error 3371, Status Code -11118]
  • Could not initialize properties of license. [Error: 3371, Status Code -1]

All of these error messages can appear when the license of software is not valid. You will see the dialog box that comes with the error message appearing on the screen. Clicking OK will pop up another error called �QuickBooks fatal Error.' Click on the OK button to close the error box window.

QuickBooks has a problem on startup that may be because of the invalid license of the software. You need to insert a CD into your PC and reinstall the software again. And if you see the problem that occurs again, contact technical support.



Note: Correct QuickBooks Enterprise and networks with users of WebConnect where you may experience this problem when you open up the file before saving it. You need to first save the file before importing the .QBO file.

What Are The Reasons Behind QuickBooks Displaying Error Code 3371?

It is pretty perfect to understand that Intuit has made it mandatory to have the license data on your hard drive. If that file, license data, or information gets corrupted, missing, or damaged, then you can encounter the error code 3371 of QuickBooks. It occurs in the procedure of data cloning on a C drive to another hard disk. In this situation, it becomes compulsory to re-type your license data for getting this problem solved.


There are some reasons behind this error, and you can solve it with an expert's guidance. One or more reasons can be as follows -

Damaged Or Missing File

The component or file that QuickBooks Desktop requires for running is either missing or damaged.

Qbregistration. date Issue

This installation file involves license data. Intuit search for this single file; it is active every time. If the file is not working effectively or is damaged by any means, QuickBooks will never open.

Damaged Component Of MSXML

MSXML is the crucial component that Microsoft provides that is required by QB desktop for running on your system. This component helps QuickBooks for retrieving the data in the QBregistration.dat file that allows QB to open up. It can cause problems in accessing this accounting software.

Anti-virus Interruption

The outdated antivirus program or windows quarantines some files of QuickBooks Desktop.

Some Points That Are Important To Consider

If you have not installed the latest Windows updates in your system, your installation process of QuickBooks can get damaged or fail. You need to make sure that the latest version is up to date.


Suppose you face the entire same errors even after following all solutions. In that case, you need to work with the expert IT staff, or you can contact Microsoft support to resolve your queries, i.e., related to Windows Operating System.


Ensure that your windows operating system is not corrupted.

How To Fix/Resolve QuickBooks Error 3371 With Different Methods?

QuickBooks error code 3371 can be tackled easily by carrying some simple methods. Let us start with various ways one by one, including steps guide -

Method 1: Download/Install And Use QuickBooks Tool Hub Program

You can resolve the error code 3371 with the help of the QuickBooks Tool Hub Program -

Step 1: Run Quick Fix By Utilizing QuickBooks Tool hub

You can make the use of QuickBooks Tool hub where steps are needed to be followed-


  • You need to close QuickBooks Desktop first.
  • Download the QuickBooks tool hub and save it on the system.
  • Run the downloaded file named �QuickBooksToolHub.exe' file.
  • Accept and agree to the license agreement of intuiting.
  • Tap the �finish' button once you install the tool hub successfully.
  • Double-tap on the QuickBooks tool hub icon for opening it.
  • Select Quick fix my program option from the tab named program problems.
  • Hit the OK tab.
  • End the procedure finally and open QuickBooks for opening the data file.

Step 2: Run Quickbooks And Install Diagnostic Tool

All you need to do is to download the Quickbooks tool hub and open the same. Choose the installation issues tab included in the tools hub. After this, select Quickbooks to install the diagnostic tool and run it. Let the tool run and detect the problem. Have a note that the procedure might take some time. You need to reboot the system to end the procedure.

Step 3: Run The Error code 3371 Fix From Tool Hub

If you have downloaded the QuickBooks tool hub already, use the 3371 error code fix program.

Method 2: Shut Down All The Applications That Are Running

Yes, it is the easy method you can use for resolving the QuickBooks error 3371 code-

Step 1: Close Application

The foremost step in the procedure to fix the error code 3371 is to close QuickBooks.

Step 2: Close All Running Processes

Close all the running procedures of QuickBooks.

Step 3: Tap the OK Button

Type in C:\ProgramData\ Intuit\ Entitlement Client\v6(or v8) located in the run window and tap the OK button.

Step 4: Open Task Manager

You will need to open the task manager for performing the above step.

Step 5: Move To the Tab And Choose End Task

Next, you have to move to the tab named procedures and find all QBW32.EXE instances. Later, choose the end task.

Step 6: Remove EntitlementDataStore.ecml File

Remove the file named 'EntitlementDataStore.ecml' and open the QuickBooks company file and register the application.

Method 3: Rename The Entitlement File

You need to rename the file such as -

For Windows XP Users

Step 1: Tap 'Run'

Firstly, you must have to go to the start button and tap on 'run.'

Step 2: Copy And Paste The Path

Next, you have to copy and paste this path to find out the file named Entitlement DataStore.ECML: "C:Documents and settings AllUsersApplication DataIntuitEntitlementClientv2". Then choose OK.

Step 3: Rename File

Now you can rename the file named 'Entitlement DataStore.ecml'.

For Windows 7 Users

Step 1: Go to C Drive

Firstly you have to move to C: ProgramDataIntuitEntitlement Clientv*.

Step 2: Rename File

Next, you need to rename the entitlement file to create a new file for you once you begin QB.

Step 3: Tap On Hidden Files

Click on hidden files and folders

Step 4: Unhide It If Necessary

If the program data folder is not visible, follow the below steps for unhiding it -


  • Tap on organize for following the path and then tap on the folder. Later tap on search options.
  • Tap on hidden files and folders.
  • Open QuickBooks to check out whether Error 3371 is fixed.

Method 4: Perform The Clean Windows Installation

You can follow the steps to fix the error code 3371 on QuickBooks -

Step 1: Install the Latest Update

First of all, you have to install the latest windows updated version.

Step 2: Tap All Programs

Go to the 'All Program' tab and click on windows updates options.

Step 3: finish The Upgrades.

Another step is to finish up the upgrades of all windows updates and be ready for setting up QuickBooks software.

Step 4: Recreate The Damage File

Now you need to recreate the damaged file named 'entitlementdatastore.ecml'. Later solve the license and fix the issues of registration.

Step 5 (Final Step): Reinstall And Carry Clean Process

The final step of the procedure is to tap on reinstall and carry out the clean installation.

Method 5: Update The Windows Operating System

You will need to update the windows to the latest version by carrying out some steps mentioned below-

Step 1: Click On Windows Tab

Go to the Windows tab initially and hit the Check for updates tab.

Step 2: Reinstall QuickBooks

Next, you have to click on the Uninstall/Change program and click on QuickBooks on the list. Click next afterwards.

Method 6: Resolve The Error Manually

To resolve the error, follow the steps one by one that is discussed as follows -

Step 1: Recreate Damaged File

First, you need to recreate the damaged file named 'entitlementDataStore.ecml' file and resolve the registration glitches and license.

Step 2: Fix Frameworks By Using QuickBooks Diagnostic Tool

The next step is to fix the Microsoft.NET framework, C++ pitfalls, and MSXML by utilizing QuickBooks Install Diagnostic tool.

Step 3: Reinstall Clean Installation

Later, you need to reinstall the clean installation.

Step 4: Run The File

The next step you have to do is run the reboot file named 'reboot. File'.

Step 5: Update Latest Release

You have to update the QuickBooks to the latest release version.

Other Causes And Signs Of QuickBooks Error code 3371

You can identify the QuickBooks error 3371 code -11118 by keeping the following signs and symptoms in mind -

System Hangs Or Crash

The system gets crashed or hanged somehow, then Quickbooks also crash when you open it.

Mysterious HTML File

If you get the notification for a mysterious HTML File, in such a situation, it would be a sign of QuickBooks error 3371.

Unable To Open Company file

Users who cannot open up the QuickBooks company files may also be one of the significant symptoms of this error display.

Seen On Cloning Procedure

This error 3371 can also be displayed at the cloning procedure timing from C:\ drive to the new hard drive.

Display Of Error 80029c4a

Error code 80029c4a can be one of the significant causes of Quickbooks error 3371 status code -11118.

Performance Problems

Your QuickBooks Desktop may have performance problems, and it might be the cause of QuickBooks error 3371.

Problems With Emailing/Printing

You can observe some problems with emailing, printing, or saving as aPDF from Quickbooks desktop.

Lose Connection

You can also find out the encountered issue if you find a loose connection to the QB data file.

Uncompleted Or Unsuccessful Windows Updates

Unsuccessful or uncompleted windows updates can keep the components of windows outdated and not as needed by QuickBooks Desktops.

QuickBooks Stopped Working

If you see QuickBooks stopped working error, it might cause error 3371 status code -11118.


Thus, these are some methods to fix the QuickBooks Error 3371 easily and quickly according to the situation you face.

Final Words

QuickBooks Error code 3371 status code -11118 has chances to occur when entitlemenDataStore.ECML comprises the license data and properties that get corrupted because of crashing error or other. You can resolve the issue by updating the Windows operating system, installing the tool hub program, and rename the entitlement file. If QuickBooks error code 3371 stays unresolved, contact the QuickBooks Technical support number or mail if your problem does not solve with the above-discussed methods. Check out steps described in brief that are listed one by one for easy understanding and better outcome.

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