Whenever it comes to accounting software, QuickBooks Desktop is known as the best out there. It comes with the lifetime purchase option and is affordable. It acts as an excellent tool for medium-size and small-size organizations. There are times when users need to face errors in the software, and some appear often.
One of these errors is Error code H505 On QuickBooks. This usually occurs whenever a user tries to access the file of QuickBooks that does not exist on the network or device.
For ensuring the best experience of the software, here is everything you require to tackle the error H505 of QuickBooks. This article will help you to fix this problem. If you seek assistance from an expert, you can contact their team, who work to provide the best possible assistance.
QuickBooks error H505 can be seen when you switch on the multi-user mode. The result of the error code is blocking the multi-user connection to the service. You will see the error message -
"QuickBooks need to be closed as there is a problem. Sorry for the inconvenience caused."
This error code comes from the H series that are accompanied by H101, H202, H303, etc. You may see the above-given error message on the screen when your desktop encounters H505.
Several reasons can cause QuickBooks error code H505 that are given as below -
.ND configuration file enables QuickBooks to access the file of the organization over a network. If your .ND file is incorrect or broken; then it hinders QuickBooks from accessing files.
Services of QuickBooks like QBCFMonitor or QuickBooksDBXX services run and resolve all the several problems on their own. Once you have activated such services on your PC can prevent all errors.
You can utilize the unique informatics for getting the IP address when using the QuickBooks information server manager.
Make sure that you have turned your hosting ON whenever files are saved. Incorrect settings of hosting configuration can lead to error H505.
Unorganized DNS settings present in the workstation area can cause the error H505 of QuickBooks.
Improper and incorrect firewall settings construct the outgoing and incoming interaction to the file.
QuickBooks database server manager is unable to find out the IP address of the host PC or utilize different IP addresses.
Different signs and symptoms of error code H505 code as below -
Thus, to resolve the QuickBooks H505 error, you need to follow the instructions for the server.
You can follow various solutions for stopping the error message from appearing on the screen -
Before hopping into the troubleshooting steps, you must ensure that the hosting model is turned OFF on the workstation computers connected to the company file. It should be enabled on the server to stop getting multi-user error codes in QuickBooks.
First of all, open the computers confronting error codes.
Navigate through the file menu and select utilities in QuickBooks.
Try to locate the host multi-user access option. You can navigate to verify next, having this visible option on the screen that hosting is disabled on the particular system.
If the system has stopped hosting the multi-user access option visible, you have to select to turn the hosting off.
After checking your PC/laptop, open QuickBooks On server.
Reach out to the options such as Stop hosting multi-user access or host multi-user access by utilizing the above-described steps.
Ensure it displays the Stop hosting multi-user access option and if it is not, tap the option named host multi-user access and change settings.
If you see the error H505 Of QuickBooks still appearing on screen, follow the following solutions.
All you need to do is -
Begin to create a new folder in the host PC/laptop.
Once you create a folder, make sure that windows get an entry by permissions to the company file.
Now you will need to copy the .qbw file to the new folder.
Finally, move to the multi-user mode and open the company file to complete the procedure.
Follow some steps -
Find out QuickBooksDBXX service' available in the service window.
Confirm that your server has installed the database server manager.
Suppose the user runs the full program on the server, opens QuickBooks. Ensure that the hosting is enabled by verifying it at the end.
Open up the QuickBooksDBXX service and confirm that service status and startup type has started.
Tap on the Recovery tab and save your changes.
Open your QuickBooks on every hosting PC.
Go to utilities from the file.
If you are able to see the host multi-user Access' located on the list, it means that the computer is not able to host files.
If you are able to see the option Stop Hosting multi-user access,' select it. Next, go to the company.
Select the option file must be closed window' and tap on yes.'
Applying all changes correctly to your firewall may fix error H505 of QuickBooks so that you can get back to your accounting routine daily.
Click on the start' option and then move to the control panel.
Now click to open up the firewall settings present in the control panel.
Choose the Allow a program' option in firewall settings, where you will see the prompt of add program.'
Add the QuickBooks 20XX version to the list of exceptions and save changes.
Restart your PC to verify the QuickBooks H505 error status code.
Follow steps one by one -
First of all, you need to configure firewall settings.
Right-click on the windows option for clicking on the instrument panel by navigating to the windows firewall settings.
Firewall' is located in the search bar, and tap on entering. Press the advanced settings option and tap on the windows firewall.
Move to the left and right-click on Outbound rules' and choose New Rule.'
You have to press on ports and then next.
Click on TCP and enter the following ports in the specific local ports.
Choose the option Allow the connection' and tap on next.
Tap on Next to type-in name in the name field and tap on Finish.
Now you need to repeat one to five for the inbound rules.
Now you have to move to the multi-user mode and open up QuickBooks.
First of all, open up the control panel and press on the system and security.
Press on the windows firewall and go to click permit associate feature/app located in the left pane.
Press the modification option and choose network discovery. Tap OK.
Follow some steps -
The foremost step is to press on the windows + R' keys to open the Run Window.'
Then type in CMD' along with that tap on entering for opening the Command prompt window.
Another step in the procedure is to type ipconfig/all' and then tap on enter to run the Command.
The final step in the procedure is to write out the Hostname and IP Address. The user will need to repeat the process for all systems having a multi-user setup.
The users need to shut down QuickBooks and then navigate to the start menu.
Next, move to This PC' and ensure to access C:\Windows\System32\Drivers\Etc or go to C:\Windows\Syswow64\Drivers\Etc.
This step is to follow the hidden files and folders if the case user cannot find the windows folder on this PC.
Try out this one if none of the above methods works in your favor. Download and install the QuickBooks tools hub by carrying some steps as follows -
First of all, you have to close QuickBooks.
Next, download the QuickBooks tools hub file and then save the file somewhere where you can find it easily.
After this, you have to open the file (QuickBooksToolHub.exe)
If done once, you have to follow the on-screen prompt for installing and agreeing to the terms/conditions.
When the instalationl gets finished, you have to double click on the icon located on the Windows desktop to open up the tool hub.
Now, if you cannot spot the icon, search it in windows for QuickBooks tools hub and then choose program.'
Run the database server manager from the tools hub and follow some steps -
The first step is to select the network issues from the QuickBooks tools hub.
Choose the QuickBooks Database Server Manager, and if you have not installed QuickBooks on the server, you need to install it.
Now choose the option of start scan.' In case you are not finding it, you have to browse the company file and location. Hit start scan option.
The database server manager will help you repair the firewall permissions. Ensure to choose close once the scanning procedure ends.
The final step is to open QuickBooks on every workstation where you find an error. Choose the file option and switch to multi-user mode.
Everything is discussed in brief, from the causes, reasons, and symptoms of QuickBooks H505 to the different methods. If you are the one who is facing the error code H505, there are solutions to fix it.
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